07356 171658Let's talk

Website support, fixes and changes

If something on your website is broken, out of date or not doing what you need, tell me what it is. I'll tell you what it costs before I start.

£65an hour

Let's talk

What I can help with

Something's broken

A page showing an error, a contact form that's stopped sending, a layout that's fallen apart on phones, or a site that won't load at all.

Changes and updates

New prices, opening hours, photos, a new page or a new service. The jobs that sit on the list for months.

WordPress problems

Updates that went wrong, plugins that clash, a theme that's out of date, or a site you can't log in to any more.

How it works

  1. Tell me what's wrong

    Call, WhatsApp or send a message. A screenshot or a link to the page helps.

  2. I quote the time

    I tell you how long I expect it to take and what it'll cost, before I start.

  3. I sort it

    Once you've said yes, I do the work and tell you when it's done.

  4. You deal with me

    Same person every time. No tickets, no queue.

What's free and what's charged

If you host with me, problems on my side are mine to fix, at no charge. The £65 an hour is for work on your website itself.

  • Free: problems with the server, SSL certificate or backups
  • Free: a quote before any work starts
  • £65 an hour: fixes and changes to your site itself

WordPress updates

If you'd rather not think about updates, Managed hosting includes them: I keep WordPress, plugins and themes up to date for £450 a year.

See Managed hosting

Hosted with someone else

You don't have to move to me. I can look after your website where it is, with the same upkeep as Managed hosting: WordPress, plugin and theme updates and direct support from me.

£40a month, or £450 a year

Let's talk

Questions about support

Something else on your mind? Call me or send a WhatsApp.

Ask me directlyUsually a same-day reply 07356 171658
How do I know what it'll cost?

I look at what you need and tell you how long I expect it to take before I start. Nothing is charged until you've agreed the price.

Do I have to host my website with you?

No. If your site is hosted somewhere else, I can look after it where it is for £450 a year, or £40 a month. If you host with me, problems on my side, like the server or SSL, are fixed at no charge.

What if something goes wrong with my website?

If you host with me, I keep a daily backup of your site off the server, so I can roll it back to yesterday if needed. Then I look at what caused it and tell you what it would cost to fix, if anything.

When are you available?

Monday to Friday, 9am to 5pm, by phone, WhatsApp or email. I reply today or the next working day.

Tell me what needs doing

Send me a link and a line about the problem. I'll tell you what I'd do and what it costs.

Let's talk WhatsApp me

I reply today or the next working day. No obligation.